Usability testing tools

W Craig Tomlin at Useful Usability has compiled a list of 24 web site usability testing tools, starting with a pencil and paper, through to web statistics software, heat-maps, desktop software and online card-sorts. He gives a detailed explanation and evaluation of each tool, together with its pros and cons.

Many of these tools are free or reasonably cheap.

1. A Paper and Pencil
2. Concept Feedback
3. Chalkmark
4. Clickheat
5. ClickTale
6. Clixpy
7. Crazy Egg
8. Ethnio
9. Feng-GUI
10. Five Second Test
11. Feedback Army
12. Loop11
13. Mechanical Turk
14. Morae
15. Open Hallway
16. Silverback
17. Simple Mouse Tracking
18. Usabilla
19. UserFly
20. UserTesting.com
21. UserVue
22. Google Analytics
23. Google Website Optimizer
24. Website Grader